Why choose Protek for healthcare managed IT services?
We understand the sensitive nature of patient data. So, of course, you'll want to know what our managed IT services offer before you let us into your IT systems. Here's what we can do for you!
Reduce technology interruptions by letting us manage your systems with proactive patching, HIPAA-aware processes, and strategic planning.
Strengthen your IT capabilities by augmenting your team with our expertise in EHR performance, HIPAA compliance, and secure IT management.
Resolve technical issues quickly by working with an IT support team who is skilled at clinical software troubleshooting and optimizing medical workflows.
Protect patient data by applying advanced threat detection, medical device security, and compliance-driven access controls.
Enable secure access to patient files by deploying HIPAA-compliant cloud platforms with encrypted backups and role-based permissions.
Simplify audits by using our compliance tracking, HIPAA risk assessments, and remediation plans tailored for healthcare providers.
Recover patient records and operational systems faster with healthcare-tested backup plans and secure offsite data replication.
Maintain uptime by tracking network performance, isolating risks, and addressing vulnerabilities in healthcare-specific systems.
Make smarter technology investments by letting us help you align EHR upgrades, cybersecurity needs, and compliance priorities to your growth plans.
Healthcare organizations often face tight budgets and IT teams stretched beyond capacity. Limited resources can delay critical updates, slow response times, and reduce the quality of support available to staff and clinicians. Over time, these gaps can impact operational efficiency.
Protek provides predictable monthly pricing and scalable service plans that fit your budget. Our managed IT services give you access to a team of specialists without the cost of hiring full-time staff. This model allows you to expand capabilities while maintaining cost control.
You’ll gain the flexibility to scale IT support as your needs change, while ensuring consistent service quality. Work with us to strengthen IT performance without straining your resources.
It’s about more than just meeting HIPAA compliance. Talk to us about what else you should do!
The FDA’s cybersecurity requirements now cover more medical devices, including infusion pumps, imaging systems, and patient monitors. The June 2025 update states that any device with software or possible connectivity, even through physical ports, must be secured as part of a broader medical device system. That means that your organization may need to update your cybersecurity practices if you are still following the original October 2023 guidelines.
Protek can help you get up-to-date and stay up-to-date as guidelines evolve. Our team applies strict access controls and continuously monitors network traffic for suspicious activity. We can also work directly with device vendors to coordinate timely patches and conduct regular risk assessments in line with FDA recommendations.
This approach reduces the chance of device compromise while helping you stay aligned with evolving regulatory expectations. Partner with us to protect your medical devices, maintain compliance, and preserve data integrity.
Telehealth relies on secure connections and strong network performance to deliver uninterrupted virtual care. Network slowdowns, outages, or security issues can disrupt appointments, frustrate patients, and create compliance concerns.
The good news is that Protek’s managed IT services keep your telehealth operations stable and secure. Our team optimizes infrastructure, manages bandwidth demands, and monitors performance to prevent disruptions. We support the technology environment your telehealth platforms depend on.
With our proactive management, clinicians can focus on providing uninterrupted remote care while we handle the technical side.
Data loss from ransomware, hardware failures, or natural disasters can stop patient services and put records at risk. Even short periods of downtime can delay care, disrupt workflows, and affect compliance.
Protek’s IT services include automated backups, redundant storage, and tested disaster recovery plans. Our approach protects critical healthcare data and enables fast restoration. We keep your systems ready to recover when an incident occurs.
A reliable backup and recovery strategy reduces downtime and protects patient information. We manage every step, from planning through restoration, so your team can stay focused on care. Work with us to maintain stable, resilient healthcare operations.
We support electronic health record (EHR) systems by managing the infrastructure, security, and performance needed for smooth operation.
Our team handles system updates, backups, and integrations with other healthcare applications.
We will also help reduce downtime through proactive monitoring and address issues quickly through our service desk.
We provide efficient IT services to multi-location healthcare facilities by delivering centralized management with local support.
Our team monitors networks, secures patient data, and maintains consistent technology standards across all sites.
This approach reduces disruptions, keeps operations aligned, and allows staff at each location to work seamlessly while meeting healthcare compliance and security requirements.
We can troubleshoot issues that involve the IT components of your medical equipment, such as network connectivity, software integration, and user access.
While we cannot typically repair the equipment itself, we can work directly with your vendor’s support team to share diagnostics, coordinate service calls, and provide technical details.
Our focus is on software and IT-related hardware; we do not have the expertise to repair medical devices themselves. We can only help with related software and IT network connections.
For patient data, we recommend using AES-256 encryption for data at rest and TLS 1.2 or higher for data in transit.
These standards meet or exceed HIPAA requirements and provide strong protection against unauthorized access.
We also advise implementing secure key management practices and regular encryption audits to maintain compliance.
Our team can configure and monitor these controls to help keep patient information secure across your systems and devices.
Healthcare managed IT services are worth the cost because they reduce downtime, strengthen compliance, and improve staff efficiency.
Proactive monitoring prevents many technical issues before they disrupt care. Security measures protect patient data and help meet HIPAA requirements. Centralized management keeps systems updated, integrated, and reliable across locations.
This approach allows healthcare teams to focus on patient care while technology stays aligned with operational and regulatory demands.
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